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Encompass Privacy Statement

Encompass is committed to protecting your privacy when you use our online, telephone or other services ("Services"). The purpose of this Privacy Statement is to inform you about the types of information we gather online about you when you visit (the "Site"), how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, that information.

From time to time, we add or change functions, features or products to our Site or add or change Services. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

Your acceptance of these Privacy Statement terms

By using the Site or our Services, you unconditionally agree to be bound by this Privacy Policy.

Questions regarding our Privacy Policy should be directed to Encompass Headquarters.

Information we collect

The information we collect on our Site generally falls into the following two categories: Personally Identifiable Information and Non-Personally Identifiable Information.

Personally Identifiable Information: The Personally Identifiable Information we collect when you use our Site may include your name, mailing address, phone number, e-mail address, employer, credit card number, expiration date, shipping address, id numbers, login names, passwords, public postings, prospect email address, and job title. We request Personally Identifiable Information when you order a product or service, participate in certain promotional activities, fill out surveys, and correspond with us. It will be clear when you are on a part of our Site that requires personal information, because we will ask you for it and you can make a choice in providing it.

Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. The Non-Personally Identifiable Information we collect when you visit our Site may include the Uniform Resource Locator ("URL")* of the Web site that you came from before visiting our Site, which pages you visit on our Site, which URL you go to next, which browser you used to come to our Site, your Internet Protocol ("IP")** address, and any search terms entered on our Site. We do not connect the Personally Identifiable Information and Non-Personally Identifiable Information we collect from visitors.

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Why we collect your information

Our primary goals in collecting information are to provide customers with superior service and to provide all visitors a smooth, efficient, and personalized experience while using our Site. We use Non-Personally Identifiable Information on an aggregated basis to analyze customer behavior to help us understand how visitors use our Site and to measure interest in the various pages. We use this information to improve the content of our Site, to make our Site easier to use, and to customize our advertising.

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How we use your information

We gather and use information in a number of ways, including the following:

Newsletters and promotional e-mails: The Personally Identifiable Information we collect when you become a member or associate of Encompass is used to send you the Encompass newsletter, promotional e-mails, and other Encompass-related information. If you no longer wish to receive the Encompass member and associate-related e-mail messages, which are your main source of updated information about the services and benefits of Encompass, submit an Encompass Correspondence Opt-Out Request.

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Sharing your information

We do not sell, trade, or rent to others the Personally Identifiable Information we collect online. Where Encompass engages third parties to perform services on our behalf, we will require them to observe the intent of this Online Privacy Statement.

On some pages we offer you information about companies with products or services that may be of interest to you. Encompass may assist these companies in their marketing activities by forwarding their messages to you, but we will not provide these companies with any of your Personally Identifiable Information. If you wish not to receive any 3rd party marketing communications, let us know by submitting a Third-Party Opt-Out Request. You may opt out of 3rd party communications at any time.

From time to time, we may be required to provide Personally Identifiable Information in response to a court order, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release certain Personally Identifiable Information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property, and safety of others and ourselves.

Encompass could merge with or be acquired by another business entity or their respective assets could be acquired. Should such a combination or acquisition occur, you should expect that Encompass would share some or all of your Personally Identifiable Information to continue serving you and other users of our Site.

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Accessing and changing your information

You can change all your personally identifiable information that we collect online and maintain by Contacting Us. To protect your privacy and security, we may also take reasonable steps to verify your identity before making corrections.

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Use of cookies on this site

A "cookie" is a small data file transferred by a Web site to your computer's hard drive. We may send cookies when you surf our Site, make purchases, respond to online surveys or polls, or request information. Accepting the cookies used on our Site does not give us access to your Personally Identifiable Information, but we can use the cookies to identify your computer. The aggregate information collected permits us to analyze traffic patterns on our Site. This can enable us over time to provide you with a better experience on our Site by improving the content and making it easier to use.

Most browsers automatically accept cookies, but you can usually refuse cookies, or selectively accept certain cookies, by adjusting the preferences in your browser. If you turn off cookies, though, there may be some features of our Site that will not be available to you and some Web pages may not display properly. You can find information on popular browsers and how you can adjust them to control cookies at the following Web sites:

Microsoft Internet Explorer:
Netscape Navigator:

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Use of third-party media and research companies

Encompass may use third-party media and research companies to place ads for us on other parties' Web sites. When users view Web pages where Encompass ads appear, our online media and research companies may place cookies on the user's computer. These cookies allow the companies to recognize the computer when it is used to return to that site. In this way, our online media and research companies may compile information about ads viewed and the general content of the pages where the ads appear. Over time, this information permits these companies to deliver ads that they believe will be of most interest to the user and to minimize the repetition of ads you see. The cookies placed by these companies do not access or collect any Personally Identifiable Information or enable individual users to be identified. The data is collected exclusively for use in Encompass's marketing and research. Encompass does not have access to the cookies that may be placed by the online media and research companies. If you want to prevent these companies from sending and reading cookies on your computer, you will need to visit each company's Web site and request that you be removed from its system.

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Protecting your information

When you make a purchase from our Site, we use Secure Sockets Layer ("SSL") encryption technology to safeguard your credit card and other sensitive information while it is being sent to us. The SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.

If you would prefer to conduct your purchases by phone, call us at 1-877-354-9887.

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*A URL is the global address of documents and other resources on the World Wide Web. For example, is the URL for Compaq's U.S. home page.
**An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.