Members' Driving Improvement of HP Support Management Contracts

As a result of feedback received in the 2007 Worldwide User Advocacy Survey, Encompass members directly communicated their HP support contract needs to HP management during a 90-minute conference call on January 8. Since then, Encompass members have met regularly with HP management to track issues, discuss ideas for resolution and prioritize customers’ greatest needs regarding the management of support agreements and improvement of online tools.

“I was a little skeptical at first because I sometimes think of collaboration projects between a vendor and its users as really being one-sided, where the vendor is not really serious about making changes despite the input from its users,” said Encompass participant Steve Illgen.

He found his skepticism unwarranted. “The team members from HP are extremely serious about making some changes to HP support agreement management process. They continue to be very receptive to the issues and ideas brought up by their users -- who Encompass represents. Using this input, a number of recommendations have emerged which, both the HP and Encompass team members agree, should make the support management process a bit easier and more efficient for everyone.”

Membership Has its Benefits at HP Technology Forum & Expo 2008

Members Save Big at HP Technology Forum & Expo

Take advantage of a $200 discount off of the regular registration fee and $100 off pre-conference seminar registration. Act now and save big with these member-only benefits. Additionally, register by April 18 and receive your choice of $100 gift certificate to HPShopping.com or HP's Logo Store. (HPShopping.com option is only open to eligible U.S. attendees. HP employees are not eligible.)

Get Connected with New Online Social Networking Site

Registered attendees of HP Technology Forum & Expo 2008 are invited to join the new social networking community, hosted by the HP user groups, Encompass, ITUG and HP-Interex EMEA. Register today for the event and use the online community to virtually meet and converse with your peers and other important IT professionals and share discussions before coming to Las Vegas. You can also schedule face-to-face meetings in the HP Connections Café with those with whom you make connections before and during the event.

Maximize Your Event Experience with a Pre-conference Seminar – Sneak-Peek Webcasts are Now Available!

Join other OpenVMS experts for a sneak-peek Webcast – “Using OpenVMS Clusters for Disaster Tolerance” on Thursday, April 10 from 2:00 – 3:00 p.m. Central Daylight Time and hear how to use OpenVMS Cluster technology to provide disaster tolerance for the IT operations of a business. This seminar is aimed at assisting those who are considering or planning to implement a disaster-tolerant OpenVMS cluster or those who have one in place and need to know more about operating and managing it. Register today for the Webcast and then make sure to register for the pre-conference seminar taking place on Monday, June 16 in conjunction with the conference.

Your Opinion Counts - Take the HP9000 HP-UX Migration Survey

Are you an HP9000 HP-UX user who is either planning or actively migrating your environment to Integrity or another platform? If so, give your feedback in a quick 5-minute survey on or before April 11.

As an added incentive, survey respondents will be entered into a drawing to win travel gear featuring the HP logo.

Be Recognized Among Your Peers - Present at Community Connect Europe 2008

Submit a presentation proposal for review by 11 April for one of the following possible themes for Community Connect Europe 2008:

• Blades Integrity
• Disaster Tolerance and Recovery
• Open Source
• Security
• Storage
• Systems Management
• Service-Oriented Architecture (SOA)

Within these themes, presentation proposals from across several platforms will be considered, including Linux, NonStop, OpenVMS, Unix, and more.

Speakers receive complimentary Community Connect Europe 2008 registration*. (Only one complimentary registration per session; valued up to 1,100 Euros or more.)

HP Worldwide User Advocacy Survey to Launch in May

Get ready to share your opinions, express your level of satisfaction and voice your most critical business needs to HP by completing the 2008 HP Worldwide Customer Survey .

Members Exemplify the Highly Successful

Member Mike Meinz, a senior director of strategic planning and governance at General Mills, is just one of the many successful IT professionals who are members of our organization. Learn what HP technology General Mills is utilizing.